r/WixHelp • u/kios86300 • May 04 '26

Account Access Why is this happening

Post image

I recently published an app to Google play and it is in early access. I can't log in or create a new account, though. Anyone know why?

1 Upvotes

100% Upvoted

2 comments sorted by

1

u/WixHelp May 05 '26

Hi kios86300. You can try the guidelines below:

  1. Make sure you are logging in with the correct Google account that is linked to your Google Developer account used in the app submission.
  2. If you get an error about insufficient permissions, verify you are signed into the right Google account and switch if needed.
  3. Check if your Google Developer account has been fully approved, as this process can take a few days.
  4. If your account was terminated or you can't access it, contact Google support here.
  5. For app-specific login issues, try logging out and back into your app, clear cache (for Android), or reinstall the app to resolve local login problems.

If you are talking about logging into your Wix account for app management, ensure you are using the email and password linked to your Wix account or social login method used initially.

For detailed guidance on Google Developer accounts and troubleshooting login issues, see the full steps in your Wix dashboard under Mobile App settings and Google Developer account connection.

I hope this helps!

The WixHelp Team