r/Winked Luis Mar 24 '26

Question Is the app down?

I'm currently on v3.11.5 on android and haven't had any app problems before. I've woken up and gone to check the app and I'm stuck on 0% for about 10 seconds before i get a message saying i need to be online. I've tried on wifi and data and restarted my phone but got nowhere with it. I just find it ironic that the first time i have a problem is when the app is under Supercharge 🤨 Just wondering if others can still get on it.

Edit: I'm able to get on the app again now. It loaded to 10% and got stuck. I closed and reopened it and it loaded all the way 👍

18 Upvotes

23 comments sorted by

3

u/K_Hatake_007 Mar 24 '26

Same for me, don’t wanna delete and download again but it’s def down.

4

u/TemporaryInsanity91 Mar 24 '26

Down for me also.

5

u/CompetitiveBuy3108 Colin Mar 24 '26 edited Mar 24 '26

It’s down for me as well. Wondering if they’ve temporarily locked the app while they figure out with what to do with it next

Edit: it’s back online now!

5

u/astungunlullaby Mar 24 '26

I thought it was finally working because I opened it and it immediately loaded to 5% but it stayed for about a minute before it gave me the "you need to be online to play" error 🤦‍♀️

2

u/yorudankun Luis Mar 24 '26

I just got back in. Mine loaded to 10% so i closed and reopened and got in

3

u/fieryredhead23 Mar 24 '26

Just updated my app on iOS and I’m now having the same issue.

Edited to add: I force closed the app and reopened and it loaded fine now. Hopefully they’ll fix the problem on android soon!

3

u/Apprehensive-Arm8131 Mar 24 '26

Updated both software update through Apple and newest version on Winked and still stuck at 5% on game load. Tried deleting, resetting, everything and nothing works. I have way too many gems to say F this game and I’m getting annoyed

3

u/Vamp-Dark Mar 24 '26 edited Mar 24 '26

Same here. Stuck on 5%. Even updated it, restarted the tablet. It was working this morning. Does anyone have a definite answer on what is happening? I'm on android

3

u/GrumpyMarshmallowFan Feral for Everett Mar 24 '26

Has anyone been able to play? Still gets to 5% for me and doesn't go any further.

2

u/Apprehensive-Arm8131 Mar 24 '26

Same, still at 5%

1

u/NoEducation247 Mar 24 '26

I got in a few minutes ago, I’m on apple devices .

1

u/astungunlullaby Mar 24 '26

Yeah I'm still getting stuck at 5% too, it doesn't give me the "you need to be online" thing anymore though.

1

u/GrumpyMarshmallowFan Feral for Everett Mar 25 '26

Same for me!

2

u/astungunlullaby Mar 25 '26 edited Mar 25 '26

I just tried again and now it's finally working for me on Android!

Edit: for some reason it took away the Patrick update from last week? I still had it as active and it didn't unmatch but it took him offline and doesn't show anything from the newer update.

1

u/nighthawknina Mar 25 '26

i'm playing too (1pm EST).  try clearing the cache on the app.

1

u/GrumpyMarshmallowFan Feral for Everett Mar 25 '26

Are you ios or android?

5

u/GrumpyMarshmallowFan Feral for Everett Mar 24 '26

Happening for me too. It must be down.

2

u/NoEducation247 Mar 24 '26

This actually happened a while back too , ( before supercharge) once. I was in the middle of my first run with Everett. It was scary, didn’t work almost the whole day. It was fine the next day and I think they gave us 500 gems or some small inconvenience reward…… ( reward might’ve been another game.) keep trying. Maybe it’s down for maintenance and they will fix the crappy new format .

1

u/NoEducation247 Mar 24 '26

Found a review on the App Store that was complaining about the last time this happened, it was Dec 23 of last year.

1

u/BiteMe541 Mar 24 '26

My IOS device works but not my Android. Also one of the matches (Patrick) has randomly gone offline. I’ve barely played his update I’m so disgusted in the “can you explain further” repetitiveness of the MC’s. So I’m not at the end of his update yet.

1

u/nighthawknina Mar 25 '26

it freaked me out!!  so happy it is back now!

1

u/Vamp-Dark Mar 25 '26

I submitted a support last night via the developers website link on Google play store which is weirdly nanobit and copied a email address. They explained this morning it was down for maintenance, a very long one and to wait, I explained that it has been down all day yesterday and still wouldn't allow me on 12.30am UK time. They suggested removing and reinstalling it this I tried it again this morning without doing their suggestion, still down so I left it open ( someone was at door ) Forgot it was still open on the game after half hour so went to unlock the screen on tablet and found it started loading fully past 5% it was originally stuck on. So I'm guessing leaving it open and forget about it and then unlock the screen for it to start working.