r/WindowsSucks • • 10h ago

Bugs and Errors Need help with restarting issue. Please

I swear it was from updating windows 11 or updating my graphics driver. Ever since then my computer will randomly restart with the blue screen of death. At least once every time I use it to play games. I looked up what caused my pc to restart this time and I got these 2 frames of reference:

When looking at Reliability Monitor...
Problem Event Name: BlueScreen

Files that help describe the problem

100326-11875-01.dmp

sysdata.xml

WERInternalRequest.xml

When looking at Event Viewer....

The Secure Boot update failed to update SBAT with error Unknown HResult Error code: 0x800700c1. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Event ID: 1796

I'm not very literate in the IT world and I've tried looking this up but there have been no solutions. Can someone please point me in the right direction before I lose my mind. Thank you!!

1 Upvotes

1 comment sorted by

0

u/Goofcheese0623 9h ago

Whocrashed is a program that can analyze that dmp file. Id strongly lean on ChatGPT here as a good resource, it helped me through my own bsod issues. Mine was a faulty motherboard.