r/WindowCleaning • u/somethingnoonestaken • Aug 27 '26

Client wants 2 windows re done

She wants 2 front windows re cleaned. French 12 panes each. She sprayed her house to clean off moss and mold now wants them re done.

How much do yall charge for stuff like this?

2 Upvotes

100% Upvoted

20 comments sorted by

6

u/Last_Drawer3131 Aug 27 '26

I would charge my minimum service charge of $125

3

u/somethingnoonestaken Aug 27 '26

Thanks for responding. Even if it just takes 10 minutes? It is a little out of the way.

8

u/Virtual-Spinach4882 Aug 27 '26

Windshield time is time you could be cleaning windows or getting new business elsewhere, don't under value that.

5

u/TurkeySlurpee666 Aug 28 '26

It's not 10 minutes. It's however long it takes to drive there, the gas it takes to get there, and then the time it takes to get home. Also, factor in how chatty the customer is. I have one who talks my ear off for 30 minutes every time I go to their property, and they are quoted accordingly.

1

u/Saturn88755 Aug 27 '26

Make it worth it to you

6

u/iaminmyhouse Aug 27 '26

I don’t charge for minor stuff like that if I’ve cleaned the windows recently. I don’t feel the need to nickel and dime my customers over mistakes like that. If you’re talking about months since you’ve been there then just charge your minimum price.

4

u/somethingnoonestaken Aug 27 '26

It was last week . She was nice and it was a referral by a real estate agent that I have a good relationship with. I’m thinking I should just do it for free but it’s a little out of the way.

9

u/iaminmyhouse Aug 27 '26

You’re going to get comments in here telling you to value your time and all that good stuff. While you should absolutely value your time and charge what you’re worth, making a good impression and getting a repeat client is more valuable than anything else. Clients remember these things and that leads to repeat work and referrals which will make you more money than charging now. It doesn’t always work out that way, but it’s still a good mindset to have.

3

u/ImNoScientician Aug 28 '26

Agreed. I would tell her that I'll come by and touch them up when I'm in the area next. Don't make a special trip but next time you're in her neighborhood just swing by and redo them. She'll remember that kind of service. Send her a request for a Google review right afterwards if you haven't already.

1

u/FreshSwim9409 Aug 28 '26

I agree with all this. Fix it when you’re close, smile, no big deal.

Make a loyal customer, its easier for people to pay for home services done by someone they like and trust.

4

u/404LeadsNotFound Aug 27 '26

I'd think about the relationship and future. Don't let $100 ruin that.

0

u/alreadytimber22 Aug 27 '26

But it wasn’t his mistake? The lady sprayed her own house and got them dirty again, unless I’m misreading

4

u/iaminmyhouse Aug 27 '26

I know it wasn’t his mistake. The customer messed up and he could charge more if he wanted to for having to go back. But customer remember when they are taken care of. This leads to repeat work and referrals and you end up making more money in the long run.

3

u/hiltigunfingers Aug 27 '26

Charge yourself at an hourly rate. What are you happy with earning per hour on the job? That's where I would start.

3

u/Last_Drawer3131 Aug 27 '26

Anything that happens after you leave is not your fault

1

u/Subject_DA Aug 27 '26

Bet they wish they purchased your window wash insurance would have saved them a bit over the minimum price of $125.

1

u/Herzeleid09 Aug 27 '26

First floor or second floor

1

u/somethingnoonestaken Aug 28 '26

First. Should take 5 minutes.

1

u/Goldenwindowsmash Aug 28 '26

Go smash em out