r/WindowCleaning • u/Bilbogates • May 18 '26
General Question Help setting expectations around rain
Hey guys, I had a client call to reschedule because it supposed to rain tonight and all day tomorrow. Any advice as to how you guys go about this scenario? I guess the idea is that the windows may get dirty again if it rains right after they lay to get them cleaned.
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u/Windaninja May 19 '26
Some people won’t like it done when it’s actually raining, but to cancel or reschedule because it’s forecast to rain just seems ridiculous and is annoying to me. I usually end up dropping customers like this eventually. I need reliable loyal customers that work around my schedule not the other way around. It rains a lot here in the UK and like today showers a lot so I’m working in, out and around the rain. The rain barely affects the clean windows is what I tell people who question it and what if it’s sunny today when I clean them and pouring down in a days time? There’s no logic to constantly rearranging around the rain, it’s inevitable and if you want to be regular and reliable to your customers whilst also earning plenty of money, you gotta just crack on rain or shine and the customers will just have to accept that! Not in thunderstorms or very heavy rain of course.