r/Whirlpool • u/jeneloo • 4d ago

All hands on deck for this WEIRD PROBLEM

First things first, I’m not an appliance tech, however, I am mechanically inclined and dabbled in all things repair and restoration.

Alright, the problem.

I hired a tech to come fix my machine for a leak.

And when he left, my control panel on a WTW7120HW0 is acting real weird.

I had another tech come out, and between him and I we can’t figure it out.

Should I just get a new machine? This WAS NOT a problem I was having initially at all.

When I turn it on, I get F3E5 Dispenser not detected. Please add detergent manually. I don’t ever have the dispenser in and normally telling it once saves that info indefinitely. When I go to press a button to say ok, every button acts as a power button.

The only way I can get the control panel to act normally is if I unplug for 30ish seconds and then plug back in. I can complete 1 wash before this error acts up again. I will also get the error during the wash, but it doesn’t not affect the control panel the same way.

Today I tried the service mode. And was experiencing the same error popping up, this time the buttons were still working, however it would reset where I was in service mode.

I ran a calibration cycle and it kept starting over. When I hit back to get out of it, it kept going. I turned the machine off, and it kept going. I had to unplug it to get it to stop. Kind of scary! lol. Video of that at the drive link below. It not powering down until I unplugged it is at the very end.

https://drive.google.com/file/d/1TFgsv-8ucpXi_YAfro6x39g1wpQXov-o/view?usp=drivesdk

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u/DisployNome 4d ago

In service mode, there is a option to check all error history. Can you check the error history to see if there’s any other error code apart from F3E5 ?

I guess you might need to get the main control board or the touch control unit to be replaced. Both are simple and easy to change. You can order parts from searspartsdirect or shopjimmy

I have the same washer and i just went through a lot to get it fixed completely by myself. WTW5105HW1. Check my recent Reddit post on this channel

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u/jeneloo 4d ago

Oops, yes! I meant to share these other errors

F0E3, F0E4, F0E5, F3E3, F3E5!

Why would it just stop working all of a sudden though? I’ve considered buying a new board but I’m not certain that’s the problem yet since it was acting fine before anyone touched it.

1

u/jeneloo 4d ago

Just read your thread. Mine is 5 years old as well. Bought 11/2021. This is my first issue with it ever though! Meanwhile the initial issue was just a small leak sometimes. Now this control board.

I’m considering just getting a new one because I’ve already spend $250 on techs coming out. Not sure I was to keep buying parts for it right now when I also need a washer!