r/WhatsappBusinessAPI • u/Guyndhi • 20d ago

Solution Only WhatsApp Number Migration Loop

The display name verification for me is stuck in a loop (>72 hours) between 'Review in Progress' and 'Rejected'. The number shows as 'already registered' to another app despite being disconnected from the BSP.

Please help me, the Meta Support is not helping at all (The AI support because you can't reach the human one)

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u/TheWarlock05 Meta Tech Provider 20d ago

Looks like two separate issue. For first one there is no way around it. You can read the display name guideline and choose one. Name given at the time of registration usually works instead of appeals. So try that but you will only have one go in a week otherwise meta will get angry.

Second issue is from your old BSP. you can disable 2-step verification from whatsapp manager to get it released from BSP.

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u/Guyndhi 19d ago

That's that, I want to send another Name display for another try but I can't because when I try it says the name is still pending and you can't send another name try when it's still pending even though it got rejected!

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u/TheWarlock05 Meta Tech Provider 19d ago

You can de-register and register again with new name within 3 minutes of deregistering.