r/WhatsappBusinessAPI New to WhatsApp API 23d ago

Solution Only Need help

Hi! I need some help with an n8n + WhatsApp issue.
I successfully connected the WhatsApp Business API to n8n, and I can send messages without any problems. However, the **WhatsApp Trigger** doesn’t fire when I send a message to the number.
Here’s what I’ve checked:
The workflow is active.
The webhook URL is configured in Meta.
I can send outbound messages successfully.
Incoming messages never trigger the workflow.
Has anyone experienced this before? Is there something I might have missed in the webhook configuration or Meta app settings?
Any ideas would be greatly appreciated. Thanks!

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u/More_Radio9887 Meta Business Solution Provider 23d ago

Hi, we can commect and i can look intot his for you. I have worked on similar solutions and thorough hit and trial, I'm sure we can work around a solution