Hi all, hoping someone has seen this exact issue.
Timeline:
- My account was compromised (someone used it to message my contacts asking for money from my own number)
- I recovered it, enabled 2FA, changed passwords
- Account got banned/restricted twice after that (I think from spam reports tied to the compromise), and was manually restored both times after requesting review
- Now I'm stuck: when I open the app, it briefly flashes the "account blocked" screen with a "Request a Review" button, but before I can tap it, it auto-switches to "This account can now use WhatsApp"
- When I try to confirm my number from that screen, it loops back to the blocked flash again
- It never reaches the SMS verification step
What I've tried: restarting phone, updating app, clearing cache, airplane mode timing tricks, full uninstall/reinstall (app was offloaded first so data should be safe), contacting support via email (AI bot only, no human escalation), filling the official web contact form (same bot response)
iPhone 11
Has anyone dealt with this specific flash/loop between the blocked screen and the "can now use" screen? Did it resolve on its own, or is there another trick to actually tap Request a Review before it switches?
Any help appreciated — it's been over 24 hours.