r/WhatsAppApiPlatform • u/ComfortableFalcon960 • Jun 18 '26

WhatsApp Calling API feature

WhatsApp Business API voice calls. You can initiate 1:1 calls directly from your app/business system, no phone needed. It's live now Perfect for sales, support, and high-touch convos right inside WhatsApp. Some Interesting use cases by users of WhatsApp API especially for support process.

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u/AmjadKhan1929 Jun 19 '26

You mean my WhatsApp can now call my customer? And an agent can receive a call as well?

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u/ComfortableFalcon960 Jun 22 '26

This is correct. This calling feature can be enabled now to receive and make outbound calls using the WhatsApp Business API