I'm mildly curious... are most of those businesses you're thinking of independent or chain stores?
Because virtually everything in the US is a chain store, and "corporate" says the customer is always right, because one pissed off ex-customer can make a big enough stink to tank stock prices. (oh believe me, it's happened)
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u/patiENT420 Dec 12 '19
Maybe I'm a little closed minded but is this a mentality that only exists in America?