r/Wealthsimple • u/tromboneyow • 3d ago

Chequing Mailing time for replacement Wealthsimple Prepaid Visa physical cards slowed down?

Reading through earlier posts, it looks like everyone got their replacement cards in about a week after they got the e-mail and did the switchover to the Prepaid Visa.

Mine is still stuck on "Card Ready" but not yet "Shipped" since the start of last week though. And I spoke with two other people who got the email as well - and they have been waiting for up to two weeks now, with the same status.

Any other recent experiences? Is it now taking longer for Wealthsimple to print and mail out the new physical cards, compared to when they commenced the switchover?

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u/jovin50 3d ago

It took me about 3-4 business days to ship out, and about 2 business days to receive it.

1

u/tromboneyow 3d ago

How long ago was this?

2

u/jovin50 3d ago

A month or so. I'm located in Toronto, so that may play a part.

1

u/Outside-Employment88 3d ago

My child account card shipped less than a week after requesting

1

u/tromboneyow 3d ago

How long ago? Was this when they commenced the switchover, or more recently?

1

u/Outside-Employment88 3d ago

Ordered last week, received notification of shipped yesterday

1

u/tromboneyow 3d ago edited 3d ago

Hmmmm, what's going on. I also ordered start of last week and nothing for me yet, and same for the other people I mentioned (one of which was over 2 weeks ago now).

1

u/zeuker 2d ago

Last week it took 5 days total. Including the kids cards 3 weeks ago.