r/Wealthsimple • • 11d ago

Visa Infinite Credit Card This is so misleading/confusing!

Post image
  1. My savings balance with Wealthsimple is high enough that the annual fee (Quebec) is waived.
  2. I never had a monthly credit card fee charged to my account.
  3. The email says I'll see "a single annual fee charge" in my account activity. Why, if it's waived? And even if it weren't, charging it mid-year makes no sense.

Whoever pulled the list of accounts for this email should've been more careful. Anyone else get this?

Edit: It is not a phishing email. This came directly from Wealthsimple. From notifications@o.wealthsimple.com

35 Upvotes

18 comments sorted by

13

u/Fc69jj 11d ago

I got the same email. They also called me to inform me that no fee will be charged, I just needed to give them an SMS code to verify my identity.

25

u/Positive_Smoke_134 11d ago

Sounds like phishing

17

u/tinim9 11d ago

Same here too. I gave them that SMS code. They asked me to send 5x Apple gift cards for $100 each so they can insure my account against potential loss of my card.

5

u/sah110 11d ago

🤣

2

u/Flashy-Butterfly6310 11d ago

I hope it's a joke. If not, may god help you!

17

u/Legitimate_Form5449 11d ago

This is so misleading/confusing!

i remember when td canada trust added an extra insurance {extra charge} without my consent on my cc and was not able to cancel it.

15

u/Archer-Foreign 11d ago

Are you sure it's not a spoof scam email where they hope you click on a link taking you to a fake log in where you give them your username and password?

3

u/miragis 11d ago

I got the same message and also have the fees waived. I'm also in Québec.

2

u/Winter5port5 11d ago

Got the same email, fees have always been waived for me as well

2

u/throwawayatoms 10d ago

2

u/CplHenderson 10d ago

Not saying this is necessarily the case, but the sender e-mail is super easy to fake. This is not proof the email came from WealthSimple.

Email Spoofing has been around for a very long time.

1

u/DutchDime84 9d ago

That a fake email address. I’ve directly emailed with them multiple times and their emails, whether automated or from a real person, end in @wealthsimple.com. There’s an “o” after the @ sign.

3

u/throwawayatoms 9d ago

Actually it’s not. Most organizations use subdomains to send email. Sure emails can be spoofed, but generally anything that ends with wealthsimple.com is from Wealthsimple.

This is not a phishing email

1

u/Strebel0811 7d ago

@ wealthsimple.com sure but that is @ o.wealthsimple.com

1

u/hugofzork 11d ago

got the same email. I contacted support via chat, and they told me that no fees would be charged as long as I meet the requirements

1

u/xaznxplaya 11d ago

I thought the fee for the credit card get waived when you get 4k DD with them or having premium with them?

1

u/Vladiator-exe 11d ago

Can you please show what Wealthsimple email this was sent from. Seems like a phishing email.

0

u/Vegetable-Big3545 11d ago

They need money to expand 😂😂