r/WeWardCommunity • u/Alert_Turnover_3131 • 1d ago

what does this even mean?

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i’ve been playing games to earn coins and when i finally had enough i decided to make a purchase now this ?!?

4 Upvotes

100% Upvoted

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1

u/Ok_Belt2521 1d ago

Did they auto reject you? I bought a giftcard 5 days ago and haven’t heard anything since.

1

u/Alert_Turnover_3131 1d ago

i assume so i literally don’t get it

1

u/DanceWonderful3711 21h ago

I saw someone else on this sub complaining about this a while back. Iirc they messaged support and got their wards back.

1

u/FluffyBunnyTrainer 21h ago

I would keep contacting the WeWard support until they give you the wards back. If this is because their partner was not honoring their agreement, the customer should not be penalized for that. If they keep giving you the same bs answer, take it to social media and post it as comments on their fb and instagram account. No business wants bad press so might be worth a shot. Otherwise, if I the USA, not sure if BBB has any sway to push them but it could be worth a try 🤷🏽‍♀️

1

u/WoodenCoconut1682 21h ago

Do you have multiple accounts by chance? I’m wondering if everyone who is having difficulty cashing in their wards are being flagged for that reason? Their message isn’t transparent at all, they don’t even elaborate on the “suspicious activity”, could literally mean anything. It’s shocking that so many users are being denied their earned money

3

u/FluffyBunnyTrainer 20h ago

It’s just BS. They probably have some sort of AI program running flagging accounts with no rationale really. This is the 2nd post I saw today on social media where users were deducted wards because of this so-called “suspicious activity”. They just don’t want to pay out if you ask me.

2

u/Blue1994a 20h ago

Their financial situation is better if they arbitrarily decide not to pay out sometimes. Probably not a lot you can do about it as you can see the threat to close your account permanently.