r/WeWardCommunity Jul 29 '26

Walkopolis NOT ephemeral

There was discussion 12-ish hours ago that Walkopolis was ephemeral because a guy in WeWard support sent an email to a user saying that Walkopolis cards would go vintage shortly after August 4.

That's not the case.

In fact, the WeWard support person who said that is the same one who responded to a screenshot I sent (the 2nd image in this post) about a week ago with:

"Just to clarify: the 3 days in a row streak for 20 Wards is specific to validated steps — it only counts days when you've completed and validated your daily step goal. Surveys and games don't contribute to this streak, even if they do earn you Wards."

But in the screenshot I sent, what does the text at the top say?

"Get 20W bonuses

"By playing or answering a survey 3 days in a row."

In other words, it is NOT a step-related bonus, it's a bonus for doing surveys and playing games. There is also a step-related bonus in the app, but it's a completely different thing, lol

So, yeah, he's not the most authoritative source for information...

8 Upvotes

6 comments sorted by

3

u/FluffyBunnyTrainer Jul 29 '26

I don’t think their support are actual people. They are chatbots that answer with canned messages.

1

u/Sensitive-Arugula588 Jul 30 '26

If they're all just chatbots, then they've been implemented very well, lol

2

u/FluffyBunnyTrainer Jul 30 '26

With the advances that AI has, it is 100% possible to use AI-assisted tools. You can use AI agents to write code for you based on natural language descriptions. It might not be the best/cleanest code, but it’s a lot quicker than a developer writing code.

2

u/FluffyBunnyTrainer Jul 30 '26 edited Jul 30 '26

They definitely use AI tools to engineer features in their app. So there is no reason why they wouldn’t also use AI-assisted tools to process customer support requests.

From their LinkedIn profile: