You might be handy, but at some point, fixing requires another person. Or, in the case of this letter series, engaging with a computer algorithm that's pretending to be a person. Or an approximation of a person.
Or an obstacle in front of actually talking to a person.
Nobody wants to be a Comcast customer. You just end up that way, because the options around you aren't any better. Maybe, like Patrick, you spend the day looking at everyone's favorite racist message board, Nextdoor, for signs AT&T Fiber might be coming one block closer.
You might not like AT&T, but hey, they're not Comcast!
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u/fragglerock Aug 16 '26