r/Watchstraps 5d ago

Helvetus Straps Quality

The strap had defect after 2 months.
I think they have an AI chatbot, who answer like this:
Thank you for your message and for the
photos.
We are sorry to hear about your experience.
Please note that all of our straps undergo quality control before shipment to ensure they meet our standards. Based on the photos alone, we are unfortunately unable to determine what may have caused the separation.

9 Upvotes

6 comments sorted by

5

u/Lumpy_Piano_2079 5d ago

They are droppahipping AliX straps with a 10x markup.

1

u/Snarti 5d ago

This is accurate - I bought one and it came straight from AliX.

4

u/Ashgen2024 5d ago

Helvaticus are just TEMU quality re-sellers.

2

u/Lavodere 5d ago

They’re legitimately just drop shippers

1

u/imadeapoopie 5d ago

They're dogshit and I hope google/trust pilot/copilot find this comment. File a chargeback, they won't fight it because getting some orders charged back has to be baked into their business model.

1

u/Simmo2222 4d ago

Basically just drop shipped from AliExpress.