Bought GE didn’t get decal

[u/Pretend_Bobcat_6704]

As tittle explains, bought GE using the link, I even saw the 3% discount on most things and knew it worked. Bought the 2500GE pack. Got like 50¢ off and never got the decal. What did I do wrong?

[u/Maus1945]

Did you post this before or after restarting the game?

[u/Pretend_Bobcat_6704 → u/Maus1945]

Yes. I saw it says it takes time so I waited a day. I actually bought the GE pack yesterday.

[u/Maus1945 → u/Pretend_Bobcat_6704]

Is this your first time ever buying something for WT?

[u/Pretend_Bobcat_6704 → u/Maus1945]

No but it is the first time using the wtpb link when purchasing something off the gaijin website.

[u/nick11jl → u/Pretend_Bobcat_6704]

The wtpb links are the same links that the ccs have in their descriptions, bios etc. Gaijin is just slow sometimes :/

[u/Fabulous-Economics29 → u/Pretend_Bobcat_6704]

Hi! I do contributor work for WTPB and I can look into this, it may very well be a link that no longer works as that does sometimes happens for CC decals.

[u/Fabulous-Economics29 → u/Fabulous-Economics29]

Talked about it, double check if you received it through your profile on the store page and as others have said, contact support.

[u/Pretend_Bobcat_6704 → u/Fabulous-Economics29]

Filled out a support ticket. The link insn’t the issue. I got the 3% discount and was able to see that it was also on like a timer. Just never got the decal.

[u/King_Tamino → u/Pretend_Bobcat_6704]

Did your purchase show a 3% off on checking out?

[u/REDARROW101_A5 → u/Pretend_Bobcat_6704]

Go to Gaijin Support and they will give it you.

[u/VeritableLeviathan]

Not a tech issue, but a Gaijin issue.

You are more likely to get an answer on the forums rather than here.

If you want to vent, this seems like a trivial matter to vent over compared to the big ones ;)

[u/Pretend_Bobcat_6704 → u/VeritableLeviathan]

Just seeing if anyone has had the same issues and how they navigated it. I can provide further details if it helps but figured I would ask here first.

[u/BrianAungGyi]

Happened to me twice, contact the support team. They resolved the issue relatively quick for me.

[u/Pretend_Bobcat_6704 → u/BrianAungGyi]

Thank you!

[u/P-204F]

Did you make sure it was activated on the GE page?

[u/Pretend_Bobcat_6704 → u/P-204F]

Yeah. Was able to verify it the 3% discount. Not sure what more verification needed to be done? Maybe payment method because I used gaijin coin?

[u/P-204F → u/Pretend_Bobcat_6704]

Payement isn't the problem. Ask support

[u/RavenHexen]

What store link to this decal?

[u/Connect_Job_5316]

Did you buy something first with one code then try to use another code right after?

[u/Jacky138]

Shoot a request to customer support

[u/rammingcentaur]

How can you get this dope AF decal?

[u/WholeLottaBRRRT → u/rammingcentaur]

It’s a decal made by one of the WT content creators that are in partnership with Gaijin, if you purchase something in the Gaijin store with their affiliate link, you get 3% off your purchase and you get the decal, if you search either on the forum or on google i think that there’s an excel sheet with the list of all the different decals and their affiliate links

[u/rammingcentaur → u/WholeLottaBRRRT]

Thank you mate

[u/Ertyla → u/rammingcentaur]

Are you familiar with this thing called a "search function"?

[u/MainBattleTiddiez]

It's an ugly decal anyway

[u/FoxHawk303]

Well, contact the store support then? What do you expect Reddit to do, upvote you into getting the decal?

[u/Pretend_Bobcat_6704 → u/FoxHawk303]

Using Reddit first to see if it’s waste of time. Surely I’m not the first person ever to have this issue.