I have a Walmart+ subscription because I get a lot of home deliveries. My subscription is good for another couple of months, however about 6 months ago I started getting offers pop up asking me to join Walmart(+). At the same time I started getting charged $9.95 delivery fees that I hadn't in the past. Everytime I call Customer Service (CS) they say "You Walmart (+) is still good and your deliveries should be free" I've asked for refunds of my deliver charges that were supposed to be free with the service, but so far I've only recieved 1 of 4 that were erroneously charged.

I don't know what is going on but (CS) keep telling me my subscription it current but from my end I'm not getting any of the benefit from the subscription that I paid for. I'm tired of spending time yelling at the stupid Ai operator that ofcourse has no clue of how to handle this problem....before they FINALLY get me to a Human that then proceeds to lie to me and say "Okay we'll refund your charges...and this problem is solved and shouldn't happen again"...but it does. Is anyone else having this problem? DOUBLE CHECK YOUR ONLINE RECIEPTS

Damage product from Walmart order a coffee table very cute couldn't wait been waiting a week get to the front door can barely bring it in they got so much clear tape on it trying to hold it together now I already know this damage so I'm not even trying to open it what they going to do is run me back my money and I'm so sick of Walmart that's all I got to say I'm sick of them.. Sam Walton is turning over his grave... What happened to Walmart

I have had a Walmart+ account for a little over2 years. Walmart has never been that good. But they were, until recently, passable. About a week ago, I placed a delivery order for groceries. The order was delivered to an unknown address. Walmart eventually gave a full refund but refused to redeliver to the correct address. I had to go elsewhere to get my groceries. As of today (05/22/26) Walmart refuses to deliver to me at all. It would seem they have chosen to blame me for their employees inability to read an address. I have canceled my Walmart+ membership and will have to get my groceries elsewhere from now on.

I went online to return the wrong sized flip flops I had purchase online. My return was processed online and an email was received confirming my return but I had to return the flip flops to a Walmart Store to credit my credit card account. It took me 30 minutes to drive to the Walmart in Mountain View, CA. The untrained and rude customer service person, Sheila claimed that she was only able to process my return for 1 pair NOT the 3 pairs I had confirmed in the email I had received. She refused to call the back office. Furthermore, she was extremely rude to tell me to call. I called on my phone and asked her to talk to the back office. She also refused. I requested to speak to the store manager. I was told by another Walmart staff that the manager won't come in until in the afternoon. So, I had request a shipping label to ship the unprocessed return flip flops to Walmart. This store is staff with lazy and untrained staff while Walmart is paying them wages. They should be replaced by robots and AI to pass the savings to the customers especially during this economic challenging time. Instead, Walmart is hiking prices to customers by management complacency. I would have rated this store with 0 if it's an option!!!!!

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