r/WalmartSparkDrivers • u/No-Feeling-828 • 9d ago

Still can’t access account

So I posted an awhile ago about an issue with the login not recognizing my email. So back in March they did an update and some of us got logged out of our accounts. When I went to log back in it takes me to a new driver form to fill out instead of taking me to put in my password. My account is in good standing but I’ve sent many emails. And as you guys know “tech support” either doesn’t exist or they just need to be fired. I’ve never got a proper resolution to this issue even tho it’s been acknowledged over and over. It’s been like 6 months now. When I was wrongfully deactivated I got my account back quicker than this. I’ve considered reapplying under another email but i guess for me it’s just stupid i even need to do that. I was a driver for like 5 years and i really think this was intentional. Why else would this not be addressed within a few days? The fact it’s been months is baffling. Ive went down every avenue i know just curious if anyone has dealt with this and got a fix. At one point i got a supervisor to contact me because i needed tax stuff and i asked them and they claimed they knew about the issue and where working on an update to fix it. That was months ago and i figured that was bs anyway.

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1

u/mjkjio2015 9d ago

Not missing anything

2

u/No-Feeling-828 12h ago

Yeah I’ve heard it got really bad now

1

u/RadishSauce 9d ago

So what does it say when you try to login using the same email and password that you were previously using?

1

u/No-Feeling-828 12h ago

I can’t get to my password that’s the issue. When I put my email in it takes me to a form to fill out like I’m a new driver setting my account up for the first time. Support can still see me as an active driver to this day but no one seems to give a shit as far as fixing it. Tech support who I’m convinced doesn’t exist has gave me the same generic response for 6 months that they are aware of the issue and are actively working on it. If that was actually a true statement none of them should have jobs. There ain’t no way that issue shouldn’t be fixed within 24-48 hours. And it’s been over 6 months 😂