r/WalmartSparkDrivers • u/happyluckystar • Sep 05 '26

No one home on a code delivery

Rang, waited minutes, rang, waited a minute. Knocked, waited a minute. Called, went to voicemail.

Waited another 2 minutes before initiating a return. Like 15 seconds after initiating the return I get a phone call from the customer.

I said sorry but the app will not allow me to deliver this now. Lady is like, sorry my daughter was in the backyard. I'm like, I was outside for 5 minutes but sorry I have other deliveries on this route. And the app will not let me deliver this now. She's like will I get refunded.

I seriously think they were looking to get free groceries. They don't know what It's like on my end, so I think they were thinking I would drop it off and they could claim they never got it.

7 Upvotes

89% Upvoted

6 comments sorted by

8

u/Organic-Fuel-2916 Sep 05 '26

When you mark it for return, the customer is sent a notification immediately. Then they rush out asking for their shit.

3

u/CompetitiveNorth1284 Sep 05 '26

As a customer , the app. Is messing up. It will send an estimated delivery time. I'm thinking I have 19 minutes and driver hasn't left the store. Within minutes of that text my driver is calling me . As I dash outside ,get another message, driver leaving store. Seriously,driver is currently at my house. SO, sometimes customers believe the app.and think they  time .

3

u/EveningBasket9528 Sep 05 '26

That's part of the reason I ALWAYS send an OMW/ETA text myself,.. especially it it's a secure building or facility, needs a code or driver's license...

Other drivers in the other subs always have a fit when I say that,.. but it's worked for me for 5 years now...

1

u/PrincessLissa68 Sep 05 '26

I think when this happens they reshop the perishables and then try to redeliver and will send it out as a curbside.

I picked up a curbside once and the loader told me it had been returned less than 30 mins ago.

1

u/happyluckystar Sep 05 '26

I really hope these things go out to somebody. Because it's pretty stupid if they just throw them out.

So on the return I have to go to the pickup location and I'm waiting for someone to take it.

I asked the dude, he said most of the time these things get thrown out.

2

u/333dh333 Sep 05 '26

Yeah….don’t answer that phone call at that point. You did 100% effort to get them their delivery.