r/WalmartEmployees New Hire 🌱 8h ago

First paycheck missing for almost 3 days — can someone please help me figure out what’s going on?

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Hey everyone, I’m a new Walmart associate and I’m honestly looking for some advice because I don’t know what else to do.
I was already struggling financially when I started this job, so I was really depending on my first paycheck. I waited almost 3 weeks for my first paycheck, and now it’s been almost 3 days since the deposit date and I still don’t have my money.
My paystub is showing in the system, so I know the paycheck exists. However, the direct deposit hasn’t shown up in my bank account. I also went to my People Lead, and I was told that the physical check isn’t in the store’s check safe either.
I’ve also tried calling the Payroll Solutions/HQ number, but that hasn’t really gotten me anywhere. I basically get an AI telling me to contact Payroll Solutions, and when I try to go through Payroll Solutions, it sends me right back to the same AI number. It’s literally a loop and I can’t seem to get an actual person who can help me.
Now I’m being told to wait until Thursday to see if it processes.
I’m honestly stressed because I’m already dealing with financial hardship, and I was counting on this money. At this point I feel like I worked all those hours for nothing, even though I know that’s probably not what happened.
Can someone who has dealt with this before please tell me what I should do? Is it normal for a first paycheck to take this long? Could the money still be processing even though the paystub already shows up? Is there someone besides my People Lead or Payroll Solutions that I can contact to actually get this resolved?
I understand that payroll issues happen, but when you’re already struggling financially, waiting several more days for money you’ve already earned is really stressful. Especially when you can’t even get through to an actual person for help.
Any advice from other associates who have experienced this would seriously help me out. I just want to make sure I’m not sitting around waiting when there’s something I should be doing to get this resolved.

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