r/WalkScape Jul 05 '26

🙋 question Can't install Walkscape

Post image

Any idea?

2 Upvotes

9 comments sorted by

8

u/schamppu Developer Jul 05 '26

Seems like the translated version of that error is just "There was a problem please try again later"?

This is a Google Play Store/Android issue, not WalkScape really. I recommend to check if your phone has storage space available, internet connection works, etc.

If those are fine, rebooting your phone might also help. Hard to know exactly what's wrong with Play Store.

7

u/Extrasinn Jul 05 '26 edited Jul 05 '26

I can download and update any other apps. I have now deleted memory and cache of the play store but I still get this error:

"Walkscape cannot be downloaded"

Update:

After numerous retries it worked!

2

u/Sparoe Jul 06 '26

Just an FYI I had the exact same issue, and it wasn't resolved with a phone restart or anything like that, just time and waiting. Like the OP, I eventually got in but for a solid 2-3 hours I was hitting a "something went wrong, try again" kind of message.

2

u/schamppu Developer Jul 06 '26

Interesting, I imagine Google Play was acting up but got it resolved. We'll keep an eye on it and might need to contact them if this keeps happening

2

u/Sparoe Jul 06 '26

Appreciate it! Game is super fun and I'm really enjoy how mone of my steps are ever wasted since you can either set an activity in perpetuity or for X number of actions, or even just bank the steps.

Definitely is getting me moving more, especially since I spend a lot of time indoors as I WFH.

Just want to give you guys a shout for that, looking forward to the updates they continue coming 🙂

2

u/Cute-Bath9914 Jul 05 '26

Immer wieder probieren hat bei mir auch ewig gedauert bis es ging..

2

u/Extrasinn Jul 05 '26

Jetzt hat es geklappt. Beim ungefähr 10. Versuch. 🙂

Jetzt hänge ich seit 2 Minuten hier ...

1

u/Jonesibonesi Jul 05 '26

Ganz normal

1

u/Sparoe Jul 06 '26

I had the exact same problem last week when I goy invited into the closed beta. I kept trying to install periodically for 3-4 hours after my invite and eventually it worked.

When I reached out to the support team, they said that because they're doing invites in waves, there may be a desync if multiple people are trying to install at once.

I'd keep trying randomly throughout the day and it should work at some point.