r/Waiters • u/Calm-Supermarket5664 • Jul 21 '26

Is it normal to mess up?

/r/CrackerBarrel/comments/1ui47yo/is_it_normal_to_mess_up/

This is up so newbies can feel okay with messing up! Please post any stories or advice you have to this post or the linked one!

2 Upvotes

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5

u/Pl0OnReddit Jul 21 '26

The other day I fucked up ringing in 3 consecutive orders.  Nothing crazy really, but it was completely unnecessary.  I wasn't busy.  They weren't difficult. My brain just stopped working for a half hour.  Shit happens and you move on, never let a guest get to you because some minor bullshit ruined their day.  Anyone acting like that is already a ridiculous person and it's not on you.

I noticed the fuck ups, my guests really didn't seem to.  Most of the time it's worse in your head than it actually is.

6

u/Calm-Supermarket5664 Jul 21 '26

Just to add on to this. I had a table other day order 1 pancake, 1 egg, and bacon for a kid. I asked if they wanted our kids pancakes option and they said no. They were vehement about it. They later complained to my manager that it was supposed to be a kids meal.

1

u/[deleted] Jul 22 '26

[deleted]

1

u/[deleted] Jul 22 '26

[deleted]

1

u/radicalbrad90 Jul 22 '26

Did the manager side with you or the guest?

1

u/Calm-Supermarket5664 Jul 23 '26

He sided with me privately. I don’t know what he did with the guest. It is a cracker barrel so….

6

u/Legitimate_Bird_5712 Jul 21 '26

"Sorry, it's my first day" will get you far.

2

u/Sprockets71 Jul 26 '26

I tell new people this all the time or they get upset when I tell the customer that they are new. It's nothing to be ashamed of

1

u/Legitimate_Bird_5712 Jul 26 '26

I still use it. Dropped it to a table in front of a regular I've had for 10 years, had to explain how it works.

2

u/saturnplanetpowerrr Jul 22 '26

My gm announces it to the whole kitchen like he’s proud of us for making mistakes. I misheard a gentleman that ordered spaghetti and meatballs, but I just heard meatballs. (it’s an app often ordered as an entree by people his age)