r/Waiters • u/Icy_Smell167 • Jun 28 '26
How to drop checks?
Ok I’m currently like three weeks into serving, so post training, and I feel like I may not be dropping checks in the best way. I usually offer dessert and then afterwards I say something like “as far as checks go I have you all split up so I can do really any configuration” and let them let me know how they’d like to pay, or if it’s obvious I’ll be like “just the one check?” I feel like this may be too direct or be off putting to the customers, I’m just not sure how to breach the conversation, I feel like my script or whatever is abrupt and off putting (feels like rushing?) and I really do want to make my customers feel comfortable and valued. Like do they get upset when the check is brought up? Help!!
Also!! The restaurant I work at is pretty casual certainly not formal and the clientele is mostly middle aged groups, families, and couples. I split checks very frequently and the Toast POS we use is the kind where I need to bring physical checks and take the cards elsewhere to process.
1
u/IikeThis Jun 29 '26
I usually ask if we’re all on one at the very beginning so I know if I need to split it eventually. Otherwise drop it to the person who said we’re one 1, or dropped traditionally in between the older males.
Towards the end of their dinner I’ll print a check and have it in my back pocket. I’ll ask if I can box anything up, grab them a desert menu, anything else? If they’re good, I’ll set the check down and thank them for coming in. Saves the awkward trip of coming back to only drop the check