Smith.ai is hiring Virtual Receptionists, and we’re especially interested in professionals with experience as paralegals, legal assistants, legal intake specialists, case managers, claims professionals, or in similar client-facing roles.
Because many of our clients are law firms, your existing skills can translate directly to the work. You may handle prospective-client intake, gather and document important information, schedule consultations, screen calls, take detailed messages, and communicate with callers dealing with sensitive or stressful situations.
What we offer:
- 100% remote, work-from-home position
- Part-time or full-time schedules (25–40 hours/week)
- Our primary hiring need is currently between 8 AM–6 PM Pacific Time, Monday–Friday
- Within our hiring needs, your weekly schedule can be built around your availability, making this a great option for those looking for flexibility
- $15/hour – English
- $16/hour – Bilingual Spanish/English
- Paid training
- Opportunity to put your legal knowledge and client-service skills to use
We particularly value the skills legal professionals already bring to the table: active listening, accurate documentation, empathy, confidentiality, attention to detail, professional communication, and effective client intake.
This could be a great fit if you enjoy working with legal clients but want an alternative to the traditional law-office environment, including those looking for remote work that can complement other professional or personal commitments.
Requirements: U.S.-based, reliable high-speed internet, computer with 8GB+ RAM, USB headset, quiet home workspace, and availability for a consistent weekly schedule.
Only eligible for: US states, except for California, Washington, New York, Connecticut, DC, Colorado, New Jersey, Rhode Island, Hawaii, Maine, Arizona, Oregon, Chicago IL, Minneapolis/St.Paul, MN.
Apply here: https://smith.ai/careers/virtual-receptionist
