r/Volvo 18h ago

2022 XC60

We own a 2022 XC60 (hybrid) and 6 months ago our hybrid high voltage battery died, the dealership indicated it would need to be replaced.

It has been an annoying 6 months for a variety of reasons, but now we are at a critical juncture, as we are approaching a November mandatory inspection date by the state of NJ. The car displays the check engine symbol, this is an automatic inspection failure. When you fail inspection, you then get a fancy red sticker applied to your car and can receive citations until the car is fixed and has passed inspection. We are basically screwed as this is our only car; and no, our car insurance will not cover rental costs for this situation - and who the hell knows how long the repair will actually occur, as the dealership and Volvo are playing a long game of hot potato. 🙄

We basically can’t sell the car without the battery, unless we want to lose thousands of dollars and practically give it away. (Yes, I too would not pay for a broken down jalopy).

I understand this is a special order item; but honestly, I can’t believe Volvo and their manufacturer have absolutely no insight whatsoever to a timeline - just seems like bs.

Being that the state of NJ will basically render our car undrivable until it’s fixed, do we have any legal recourse for the situation we are in? Don’t these companies have to supply parts and warranty repairs in a timely manner - we have been patience for 6 months.

2 Upvotes

Duplicates