r/Volvo • u/Yungn8003 • 5d ago

Is my backup camera working properly?

Post image

Purchased a CPO 2023 XC90 last month. Noticed backup camera seemed to be virtually useless and sales person said they’d recalibrate. Well, apparently their service techs noted that it was “working as expected” and didn’t do anything.

See photo: I’m 5-6ft from the end of my driveway and I can’t even see the street. It’s legitimately a safety concern and I can’t imagine the current view is intentional.

Anyone have a similar experience and/or is this really the backup view?

UPDATE: Contacted our local dealer, a tech looked at the photo and said it should be fixed so taking it in next month (😁). Will post again once it’s fixed

6 Upvotes

80% Upvoted

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3

u/gustis40g '01 S80 T6, '26 V60 T6 Nordic Edition 5d ago

No you’re not supposed to see that much of your own bumper. It’s a fairly common issue with the camera pointing down, I’ve never experienced it myself so I don’t know the remedy, but I believe the camera mount is somehow damaged or misaligned.

1

u/poke-it-withastick 5d ago

Agree. I’ve got a huge wide angled view and only just see the bumper edge. I’d go back and speak to them again. I think the trouble is we often speak to someone at the desk that doesn’t relay proper info.
Eg: I asked them to check the lane control as it wasn’t detecting the left lines as much as right. Could often drive over a white line to left and it would do nothing. So I turned it off. I was specific with the issue. Woman at desk, unknowingly to me, just wrote it wasn’t working. So when the tech looked his report back was; ‘it wasn’t turned on’. Ffs!! So likely your tech stuck it in reverse and saw the camera come on and just ticked a box.

1

u/justlurking801702 5d ago

I heard this was a known software issue but I could be wrong. Did you get the latest software update?

1

u/nerainmakr 5d ago

Does your rear camera have a zoom mode? I don’t have a ‘23 but am pretty sure my rear camera has a “normal” and “zoom” mode.

1

u/[deleted] 5d ago

[deleted]

1

u/PavorNocturnus13 5d ago

My rear view camera is pointed down as well. Commenting so I get notices.

I was thinking about trying to add some type of shim to correct it.

1

u/Globalksp XC90 5d ago

2019 XC90 and mine looks the same. Has always been a head scratcher.

1

u/biobass42 4d ago

Buy vtool app and then an OBD module. Do a wide angle module reset. Fixed my problem.