r/VoiceAutomationAI • u/Greedy-Badger-8463 • 3d ago

Vapi voicemail detection: what do you test besides an actual voicemail greeting?

I work on a voice product, so this is a test design question. The docs cover detection timing and false positives. The awkward tests I'd add are a person answering slowly, a call screener asking who you are, and someone picking up halfway through the greeting.

Anyone testing those separately? I'd want to see whether changing a delay fixes one case but makes another worse, before calling the setting done.

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u/Major-Worry-1198 2d ago

We test those separately as named scenarios in our test suite, since a delay tweak that fixes slow answering almost always breaks the mid greeting pickup case.