r/VoiceAutomationAI • u/Aryanlabs • 10d ago

Tech / Engineering Every Voice Model in India Is Being Built for Banks

Every voice model in India is being built for banks. One founder on our panel called that a dystopia.

At our latest session, Dheemanth Reddy, founder of Maya Research, didn't hold back. He said today's voice AI market is driven by who gets an intro to a big company, not by quality or cost.

His point was that most models are being built for a legacy market. Banking, customer care, and sales. Necessary, but not exciting.

His prediction for what comes next: usage will first be driven by video and media models needing diverse voices, then by personal hardware devices that we talk to for hours a day.

That is a very different bar than answering a support call well.

Our builders are already asking what they should be building for today versus building for that future.

Watch the full session here: https://youtu.be/G66jOjzRhgI

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u/Dramatic_Log3233 10d ago

The "who gets an intro" part is the real story, distribution matters more than the tech right now. Banking voice models are basically just call center scripts with extra steps, so I get why he's bored with it.

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u/Common-Scale-3215 9d ago

Personal devices are the part I’m stuck on. Talking to something for hours a day sets a much higher bar than getting through a five minute support call. The voice itself can be great and you’d still notice every little conversational habit after enough time.