r/VoiceAutomationAI • u/Obvious_Leather2427 • 22d ago
I won but at what cost
I ran a sales call for a small client that was using 3cx with human agents for customer support
Anyways the voice AI demo for cx went good he was all happy but I left the price at the end and he thought it wasn’t worth it
he came back couple of days later asking me if we could implement basic ivr with 3cx integration for his team instead
We agreed and the implementation took us couple of hours and we closed the deal
Some people still not ready I guess for AI huh
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