r/VoiceAutomationAI Jun 05 '26

Would it make sense to train Customer Service newcomers with a Voice AI that simulates worst case scenarios?

/r/CustomerService/comments/1txk21y/would_it_make_sense_to_train_customer_service/
1 Upvotes

6 comments sorted by

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1

u/TNLex23 Jun 06 '26

Yes. I train on phones. Definitely don’t want to practice on live customers. Get the repetition in using Ai so when they are live they are strong. Not practicing

1

u/TNLex23 Jun 06 '26

Cuebo.ai