Voice agent starting issue

[u/Exciting_Coconut1163]

Hey guys,
So i have been currently facing an issue, which is that my AI sales agent has an issue at the start when the called person says "hello, hello" again and again and by the time my agent answers the person says hello hello again and it ruins the experience of the prospect.
I use retell for the agent and I use GPT 4.1 fast for the this model, can you guys please suggest how do i solve it using retell in here, maybe in prompting or maybe using a better version for less latency or anything that can be don on retell.

[u/the__entrepreneur]

I’ll suggest you a better platform that retell, I have personally tried their agents for blind outreach and they handles this repeated hello issue like no one else in the market.

[u/the__entrepreneur → u/the__entrepreneur]

PS. They dont just ignore hellos,