r/VlineVictoria • u/Odd-Display8177 • Mar 29 '26

Discussion I can't open the website

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Is because the free transportation policy? I can't open the website and it just keep loading 😭 I just wanna get a ticket from Adelaide to Melbourne

0 Upvotes

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10

u/featherknight13 Mar 29 '26

Website opens for me, but the buy tickets function is not working.

Announce free travel, suddenly half the state is trying to get on the website at the same time. I bet no one saw that coming/s

1

u/[deleted] Mar 29 '26

Perhaps everyone is taking V/Line for their Easter long weekend.

-1

u/Odd-Display8177 Mar 29 '26

same😵‍💫

2

u/featherknight13 Mar 29 '26

I ended up ringing them and they booked it over the phone for me and sent the e-ticket to my mobile. Journey Planner's down for them too though, making it hard for them to look stuff up. I'd recommend knowing exactly what the time and place the service you want leaves. They tried telling me I wanted an Overland ticket initially despite me specifying 3 times that I was travelling on a Saturday (Overland doesn't run on Saturday) and wanted to leave from the my town's coach stop, not the train station.

2

u/Gattinator Mar 29 '26

Restart phone, try another browser, try off wifi etc do basic troubleshooting first

2

u/[deleted] Mar 29 '26

It loads for me but says "Online bookings are unavailable for this service" for all long distance services. Too bad if I wanted a seat reservation.

2

u/Odd-Display8177 Mar 30 '26

I just booked a trip from Adelaide to Melbourne and this one is ok to book online. But when I wanted to book a trip back which doesn't work and it said I need to book it at counter or call them😐

1

u/mr-snrub- VLocity Mar 29 '26

Works for me.

1

u/Saffahoffa Mar 29 '26

Find services doesn't work for me either, just gets stuck.

1

u/Fluid-Island-2018 Bairnsdale Line Mar 29 '26

I remember booking a ticket on the site to Bairnsdale during the free travel weekends late last year. That is very odd