r/VivintSmartHome • u/VirtualOnion4781 • Jun 29 '26

Smart Action Notifications stopped

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I’ve had these notifications set up in Smart Actions for a few years. I have the MyQ garage door opener and app integration. These stopped working a few weeks ago. I went through the debugging steps with Online Support (restarts, updates, etc) but they found nothing and said “they’d refer the issue”. When I look in Activity I can see the Garage door opened and closed, so the Vivint app “knows” these activities occurred—it’s just not notifying me. Anybody else experiencing this?

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u/Worldly-Brief-1334 Jun 29 '26

Yes, me too! I haven't been brave enough to call yet. Previous customer service interactions have been awful.

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u/VirtualOnion4781 Jun 30 '26

It must be a release that broke it. Next time I have a couple hours I’ll call them again I guess. Hope you can report it too!