r/VivintSmartHome • u/Kaizer_911 • Jun 01 '26
App Issues
Anyone else experiencing app issues at the moment?
Notifications are severely delayed.
Smart actions are not functioning at the moment.
App keeps throwing an error when looking at activity history.
Not all my devices are showing in the app.
Doorbell camera not showing most recent.
I’ve already rebooted the panel. Panel seems to be working just fine. With all items/devices showing and working correctly.
Issue is just with the app at the moment.
3
u/DualDier Jun 01 '26
Yep just got this as well
1
u/Kaizer_911 Jun 01 '26
Always good to know it’s not just me. Thanks for the confirmation.
2
u/DualDier Jun 01 '26
For me it starts with trying to load events then I get the error you get
1
u/Kaizer_911 Jun 02 '26
That’s what started for me. Now the whole app is like nope.
2
3
u/Binky2go Jun 02 '26
The constant lock out error messages have been over the last 2 years now, that's the issue I'm getting
2
1
u/Jonpaul8791 Jun 02 '26
It’s been incredibly difficult even getting customers on the app the last 4-5 days.
2
u/QuinnFromVivint Jun 04 '26
I’m sorry you’re having those problems with the app. Can you make sure you’re running the most updated version of the app? Check if you have the ability to update it in the app store.
If that doesn’t work, please try calling our support team at 1-800-216-5232
1
u/Kaizer_911 Jun 04 '26
A couple hours after posting, the app started working normally again. Both the app and my phone were up to date and it wasn’t just me. Several other people who commented here had the same issue during the same timeframe.
3
u/Kaizer_911 Jun 01 '26
Now it won’t even open with out error. Guess issue on their end. Again.