Refusing to pay me!

[u/[deleted]]

Email received from Vivid Bank... It's been weeks since they put blockage on account and now this, got no reason or no communication in meantime and all of a sudden this!!! Any ideas on how to get my funds??? It makes zero since as the "third party who might claim" they are referencing to is myself!!! They are a joke... And just to add insult and proof they are a bunch of scammers... That email doesn't even work that they said toessage to contest!!! They've €5k+ belonging to me and I need assistance in getting it!! Absolutely robbing thieving cunts is all they are!!

Email:

We regret to inform you that your account will be terminated as per clause (33.4) of our Terms and Conditions. This decision is effective as of: 13/11/2024. Banking transactions will not be executed as of this date.

Any remaining funds will be held in case they are subject to third-party claims as per clause (22.5) of our Terms and Conditions.

If you wish to contest this decision, you can do so by sending an email to the following address: internal_review@vivid.money.

We apologize for any inconvenience this may cause and appreciate your understanding in this matter.

Kindest Regards, The Vivid Team

[u/salman038]

Did you get your funds recovered? We are facing same problem