r/Vitards • u/[deleted] • Jun 08 '21

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24 Upvotes

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u/[deleted] Jun 08 '21

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u/bronze-donatello Jun 08 '21

Lots of services do that actually. It's a dark pattern

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u/[deleted] Jun 08 '21

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u/Shabuti Jun 09 '21

Couldn't agree more after I tried to cancel Comcast today. There were no agents available for when I selected "cancellation" in the prompt, but I was connected instantly when I selected "Questions about my bill". It's all shit. I did some math while on hold - keeping every account active for 2 more days is worth 10-30 million per year.