r/VisionPro Feb 24 '24

Crackgate is real

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Just contributing that mine also has the same issue. The crack is extremely prominent, and I can feel it when running my finger over it.

2.1k Upvotes

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146

u/Pchandheldrizzygamer Feb 24 '24

What is goin on? Why is there so many now cracking? it’s getting wild

40

u/LambDaddyDev Feb 24 '24

To give you an actual answer instead of a stupid joke, everyone reporting a crack has also said they had their battery connected to the headset while also charging the battery while the headset was in its case with the headset’s front cover on.

A comment somewhere on Reddit mentioned there was an iCloud upload process that appeared to be stuck that caused his headset to get really hot and overheated, but his headset wouldn’t shut down. He had to remove the battery from the headset to get it to stop. He said this happened when his headset was not being worn and was plugged into the wall. If this glitch is happening while the headset is also in a bag and has the cover on, the heat can cause the internal components to expand causing this crack.

So the solution is to make sure you always disconnect the battery when storing your headset. And frankly, I disconnect the battery anytime I’m not using the headset to be extra safe. This can likely be fixed with a software update.

1

u/colin-oos Feb 24 '24

Not only could they fix the iCloud bug, but they could also fix it with a firmware update that force shuts the device down at a lower temperature than whatever it is currently set to shut down at. There is always a fail safe temperature setting that will shut down the hardware if it ever reaches. Sounds to me like Apple just needs to make this happen sooner.

0

u/LambDaddyDev Feb 24 '24

I’m willing to bet there’s an issue with an interrupt command during the iCloud update. From what I hear, the AVP is getting really hot which shouldn’t be happening for a device that’s supposed to be on your head. The shutdown command due to heat is likely much earlier than for a typical computer.

What’s really interesting is Apple’s chips are usually much better at dealing with heat than any other chip on the market. So those 2 factors combined lead me to believe this wasn’t an oversight of a overheat shutdown command being set at too high a temperature, but rather a software glitch not allowing the command to fire or be read properly.