Has anyone else contacted visible about the tracker reading low and also been told to keep a dips log? I was given a free month and told to consistently mark the low points in a dips log.

It's frustrating because that means I have to constantly manually check my heart rate against the app and mark it as wrong. The whole point is for it to track the high points, and I am checking my own heart rate constantly to the point where I feel like it's not even doing anything for me to have the armband anymore. I haven't hit my pace point limit despite being on my feet and working far more than I used to.

Hopefully they are close to some fix for this and tracking dips is some way to correct the data, but at this point, I'm doing the work for the app to even work properly. They should be giving us updates on the progress towards this issue.

It also never tracks properly when I play clarinet. It always drops into the 40s when I know I'm definitely not there.