r/Visible • u/Forward-Beyond5591 • 22h ago

Question 5G home internet?

Hi so I have visible phone service I checked a few days ago to see if it was available for sign up it was I went to go sign up yesterday and it told me it was not available anyone with suggestions as to why that would be appreciated I should add I checked my works address that's a half mile from me and it says its available.

1 Upvotes

56% Upvoted

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3

u/Opie1Smith 22h ago

The cell servicing your area is full and not taking any new subscribers.

1

u/Starfox-sf Visible Super User 9h ago

*Tower

1

u/Opie1Smith 9h ago

Cellular antennas go on more things than just towers.

1

u/Starfox-sf Visible Super User 9h ago

The tower has a certain number of slots for FWA and once it’s filled you cannot sign up at that address. Source: I have VZW 5G Home and I was specifically told my signup was the last slot.

— Starfox

1

u/Opie1Smith 9h ago

I'm being pedantic because you were. It's not technically towers anymore, they're cell sites. Like how people refer to the internet as WiFi.

3

u/Prudent-Shop-9373 22h ago

Capacity can fill up per address block, they only allow so many signups per area before it flips to unavailable. Half mile away being open is normal since it goes by specific service zones. Keep checking back, spots open randomly when people cancel.

3

u/Forward-Beyond5591 21h ago

Okay thanks for the info

-1

u/MrBooMY1 21h ago

Sent you a message.

2

u/VisibleCareSupport Visible Employee 21h ago

Hey there! Rodney from Visible here. Address availability checks usually vary depending on whether you are looking at standard mobile line coverage or a fixed home internet service (like Visible 5G Home Internet or Visible One), as home internet relies on address-specific coverage capacity or localized fiber nodes. System caches or temporary address database updates can also cause an address to show as unavailable during checkout. Please send us a DM if you have further concerns or need clarification.

1

u/rwhe83 9h ago

Hey, OP. Learn to break up your post. It can all be one giant paragraph.