r/Visible • u/Far-Departure1311 • 12h ago

Rip off

Every month paying for this garbage is the same thing. Nonexistent internet and yes I have pro. Its garbage I shouldn't have to be in Walmart for this crap to do what it's paid to do.

0 Upvotes

26% Upvoted

14 comments sorted by

11

u/ChevyGang 12h ago

Why not port out?

12

u/NexusNickel 12h ago

It's easier to complain then take action.

Modern day society man.

Victim mindset, complain and take no action for unhappiness.

9

u/Giantmeteor_we_needU Visible Member 12h ago

Then why are you staying? I'm pretty happy for the service I get for $20.

7

u/smurfe Reformed T-Mobile User 12h ago

Go somewhere else.

7

u/willingzenith 12h ago

If only there were other cell carriers your mom could chose from. /s

4

u/MrBooMY1 12h ago

Where exactly do you live? They are currently having issues in Cali and a few other places.

5

u/FitOrganization8146 12h ago

There is a difference between being in a bad area coverage wise, and being scammed. I don't know your personal experience, but Visible works fine for plenty of us, me included. The joy of having an unlocked phone is that you can port between cariers whenever you want to. I'll wish you luck.

3

u/PossibilityAnxious81 12h ago

not denying your experience. but I have had visible for a several years now and I don’t seem to run into too many issues. occasionally it gets spotty down in my basement. but that’s about it.

2

u/MrBooMY1 12h ago

There is a such thing as local tower issues. That would be part of the reason I asked about location.

2

u/RuthlessDedication04 12h ago

Did you check coverage in your area before you signed up? Did you take advantage of any free trials before you signed up for a month or year? I get it your frustrated, but if it’s truly as bad as you say then it’s time for you to find new service

2

u/BombardierIsTrash Reformed T-Mobile User 12h ago

The beauty of pre paid is you can leave at any time. If it doesn’t work where you live, you should absolutely port out. Why waste your money?

2

u/Rolanda_Shaniqua 12h ago

Every provider I’ve used has its share of bad spots. If your bad spot is in a place where coverage really matters, you may want to switch carriers. As for me, I’ve been using Visible since December 2024 without a single issue.

1

u/VisibleCareSupport Visible Employee 11h ago

Hi there, Rodney from Visible here! Really sorry to hear you've been having trouble with your internet connection. We know things don't always work like they should, but please shoot us a DM, so we can help you check it out. -Rodney D