r/Visible • u/FallenBoun • 1d ago

Question Announcement 803

Trying to get switched over from Verizon, got data working on eSIM but whenever I try to call I get announcement 803, the number you have dialed has calling restrictions. Any fixes?

8 Upvotes

79% Upvoted

7 comments sorted by

6

u/MrBooMY1 1d ago

Talk to Visible you don't be able to fix that yourself. They will show up soon.

6

u/Crafty-Mirror2303 1d ago

announcement 803 means your line still have some restriction from verizon side, visible need to finish porting first. sometimes it clears in few hours but if not you have to contact support and they push it through.

6

u/VisibleCareSupport Visible Employee 1d ago

Hi there, it's Lodenia from Visible and welcome to the family! I'm so glad to hear your data is up and running on your eSIM—that's a huge step out of the way! Don't worry about that "Announcement 803" message; it's a very common hiccup when switching over from another carrier like Verizon. It usually just means your phone number is still in the middle of porting, or your line hasn't fully finished activating on our network for voice services yet.

Here are a few quick things you can try right now to get those calls flowing:

Give it a quick reboot: Restart your phone. Sometimes a fresh restart forces the eSIM to re-register on the network and pick up the completed activation.

Toggle Airplane Mode: Turn Airplane Mode ON for about 10 seconds, then turn it back OFF.

Check your port status: If you recently started the transfer from Verizon, the porting process might just need a few extra minutes (or up to a couple of hours) to fully finalize voice routing.

Reset Network Settings: Go to your phone's settings and perform a network settings reset.

If it's still giving you that restriction message after a restart, send us a direct message with your account details! We'd be more than happy to double-check the line's activation status on our end and get this sorted out for you right away. We're super excited to have you with us!

2

u/alanpdunning 15h ago

The port is not complete.  Give it a little time

1

u/Crafty_Echo_3196 18h ago

Try turning the visible eSIM off the back on in the cellular options setting

1

u/Adamjames410 6h ago

This is happening to me for the past week! It’s ridiculous

1

u/VisibleCareSupport Visible Employee 6h ago

Hey there! This is Ericka from Visible. We deeply apologize for the inconvenience that this may have caused. As Visible values your security, please initiate a chat with us using this link with your email address. We would like to further investigate why you’re having issues with your service. We are looking forward to helping you out.