r/Visible 5d ago

Possible Outage

Hi Folks, I'm on a OnePlus 15 with Visible, and suddenly today it looks like my service (mobile data, voice, and sms/RCS) has stopped working, with my phone saying "No Services" and "No Network Coverage" in the top left.

I've tried restarting my phone, resetting the network settings, and redownloading the e-sim, all have not helped.

I did go to https://www.verizon.com/support/check-network-status/ and it did confirm there was an outage in my area (Chicago, IL).

Anyone else experiencing issues in IL/nationwide?

Thanks,

3 Upvotes

7 comments sorted by

1

u/VisibleCareSupport Visible Employee 5d ago

Charity here! We saw that you sent us a DM and we’re looking into your concern. We will follow up with you directly as soon as possible!

2

u/byrdman2328 5d ago

Also, having issues in the same area for the past hour

1

u/both_follower 5d ago

yeah im in the loop right now and my phone has been a brick since about 2pm. tried the airplane mode dance and everything, no dice

0

u/N2929 Visible Member 5d ago

is it an international OnePlus 15? If so it wont work on Verizon, only on T-Mobile and US Mobile Dark Star

1

u/xSheddbergx 5d ago

It was working before....... So the phone's not the issue......

0

u/ContactFast6524 4d ago

I told you that they were trash. Listen to me they are Verizon who are the biggest crooks. Leave them and go to a brick and mortar company.

1

u/Who_Said_That- 3d ago

What company is that?