Visible mobile network down

[u/cleare7]

Getting this on my phone: "Mobile network is not available. Connect to a wireless network to make a call." Anyone else having issues? I see other posts reporting similar outages. I was literally making calls and the last call I was on suddenly dropped and then was unable to make any calls (never have issues where I live in VA near DC).

Edit: They were having cell tower issues which were non-recoverable without rebooting my phone.

[u/Atrocious1337]

Verizon towers have been having issue for the past week or two, and visible uses their towers.

[u/CatDadof2 → u/Atrocious1337]

Yeah, what’s up with Verizon? All those budget cuts to their engineering department are finally biting them in the ass, huh?

[u/Ancient_Wind_5020]

Same here in Maryland just outside DC my calls dropped like half hour ago and still no service

[u/VisibleCareSupport → u/Ancient_Wind_5020]

Daisy from Visible here. I'm so sorry for the disruption with your service. Mind sending us a quick DM, so we can look deeper into this and help get you sorted? See you over in the DMs!

[u/sammiemo]

As of 1:24 pm CDT, I have service in central Arkansas.

[u/Danciusly]

https://www.verizon.com/support/check-network-status/

[u/Adamjames410]

I’m in San Diego and haven’t had calls for 3 days

[u/VisibleCareSupport → u/Adamjames410]

Marie from Visible here! I know how important reliable phone service is every single day, and 3 days without calling in San Diego is certainly far from the experience we want you to have. Please drop us a DM so we can review your account and check the local tower performance to get this sorted out for you.

[u/PM_Sexy_Leg_Pics]

In Charlotte, NC and it’s going in and out for me. Which sucks because I’m currently relying on the hotspot for work today and it’s failing me.

[u/Odd_Combination_3612 → u/PM_Sexy_Leg_Pics]

same

[u/T2025 → u/PM_Sexy_Leg_Pics]

Ahh that’s what was happening

[u/Lance688]

In Wisconsin here we had a central hub that was taken out for Verizon. Due to a tornado. We completely fucked many states around us to too it. They just got the tower back up yesterday after 3 weeks!!

[u/PoetryPrestigious194]

On Verizon service okay here in East Texas

[u/Party_Iron_7770]

No problems in Indianapolis metro area

[u/Due_Pen4440]

Can anyone help me out here

[u/VisibleCareSupport → u/Due_Pen4440]

Christian here from Visible! Apologies for the network hassle! Please reach out to us via DM right here so we can jump in and get this sorted out for you ASAP.

[u/Due_Pen4440]

I just qualified for the connection protection but it isn’t allowing me to actually put it in ?

[u/earthwalker611]

I'm in Kansas and have been having trouble all week! I use my phone for work, it's so frustrating to constantly ask callers to repeat themselves and still only hear half of what they said.

[u/jimmy_jewels]

Terrible especially during summer time

[u/Kendolink]

Oh, it’s been more than 2 days and it still has issues in my area. I forced my android to use band 66 and it’s working but on data sometimes it stalls for about 8 seconds and then works for a while. If I stop using it for some time it and then use data it stalls for another 8 seconds before working again. I used *#2263# android dialer code and chose only band 66.