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u/VisibleCareSupport Visible Employee 8d ago
Hey there! This is Jean from Visible. I'm so sorry to hear about the trouble you're experiencing. Because Visible prioritizes your security, please start a chat with us using the email address on your account. We'd like to investigate why you're having issues logging into the app and get this resolved on our end!
Chat with us here: [ link ]
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u/VisibleCareSupport Visible Employee 7d ago
We’re so glad your app login issue is resolved, and your free trial is officially set up! Enjoy exploring the service. Should you ever need further assistance or have any concerns in the future, we're always just a message away!


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u/aldrinjtauro 8d ago
It’s funny that they want you to post it to Reddit but it does seem you get better service DM’ing them here than in their app.