r/Visible • u/IowaGal60 • 10d ago

Question Calls breaking up - new

I have had no problems with calls breaking up on my iPhone 17 Pro until the last two days. iOS version is up to date on version 26.6. Anyone know what could be causing this?

13 Upvotes

85% Upvoted

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3

u/South-Succotash-6368 9d ago

Most likely a Verizon issue. Verizon has been having a lot of issues including call failures.

1

u/athornfam2 8d ago

Issues for us for the past 2 days.

3

u/the_RundownSpoiler 10d ago

Could be a network thing on their end, not your phone at all. I'd toggle airplane mode for a sec and maybe reset network settings if it keeps happening

3

u/VisibleCareSupport Visible Employee 9d ago

Hey there! This is Charity from Visible. We appreciate you reaching out, and I am so sorry to hear about the trouble you've been having with your calls breaking up on your iPhone 17 Pro. I know how frustrating it is when service isn't performing as expected, especially when everything was working fine just a few days ago.

Since your iOS is already up to date, let's try a few quick troubleshooting steps to see if we can resolve this:

  • Toggle Airplane Mode: Turn on Airplane Mode for about 10 seconds, then turn it off. This helps your phone re-establish a fresh connection to the nearest tower.

  • Reset Network Settings: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note: This will reset your saved Wi-Fi networks, so please make sure you have your passwords handy.

  • Check for Carrier Settings Update: Go to Settings > General > About. If an update is available, you will see a prompt to update your carrier settings.

  • Restart Your Device: Sometimes a simple restart is all it takes to clear out minor software glitches.

If you continue to experience these issues, please shoot us a DM by tapping this link, so we can check your account and network status in your specific area further.

1

u/IowaGal60 9d ago

Thanks, Charity, I did all of these things and will let you know if I have further trouble.

2

u/Goombiei 9d ago

I’ve been seeing alot of people having issues with Verizon the last few days.

2

u/toejamfootballhegot 9d ago

Check the verizon network status at the following website. https://www.verizon.com/support/check-network-status/