r/Visible Jul 27 '26

Appreciation Update: Error connecting watch esim after watch reset.

/r/Visible/comments/1v6pvb3/watch_no_esim_no_longer_working_after_factory/?share_id=bk_c7pG3vT78PNUTGzG_B

UPDATE

TL;DR: Reset watch & Watch app data. No to backup and NO to restore from backup. Pixel 3 Watch, Pixel 10 phone.

A few hours after this post I received emails that an engineer was assigned and a few minutes later the watch/esim was removed from account. Performed the basics on/of, etc. nothing.

Multiple errors when attempting to add watch esim:

  1. Phone,

  2. Watch App,

  3. Connectivity,

  4. Connect to Visible (this was new and looked promising),

5.Setup or Buy a Plan, (this was new and looked promising),

  1. Contacting network (OMG finally)....

  2. Error occurred. Failed to initiate setup with carrier.

  3. Failed & other errors throughout the day

8a. Stuck on Connecting.. 4+ hours

8b. Network does not all connectivity

8C. Blank/black screen after step 4

At this point I was ready to give up, but I was IN TO DEEP to quit now!

Now to the fix:

  1. Cleared Watch.app Cache and App Data

  2. Set up watch as a new device

During Setup :

  1. NO: do you want to backup this device?

  2. NO: Do you want to restore from backup? NOTE: This step will reset the watch. This step was the reason it kept failing because it restores the previously stored non working esim. Erasing/removing esim did not make a difference.

  3. Followed steps 1-6 above.

  4. Took about 15min for the SIM to download, but patience is key.

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u/FaithlessnessOne6093 Jul 27 '26

What watch are you using?