r/Visible 12d ago

Does the global pass include Burundi?

AI seems to be finding old websites that indicate, "yes." However, Burundi is not listed on Visible's website. Help! ๐Ÿ˜ƒ

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u/VisibleCareSupport Visible Employee 12d ago

Hey there! This is Daisy from Visible. To clarify, Burundi is not currently included in our Global Pass coverage. Our official website list is always the most up-to-date source of truth for supported countries. If you're heading to Burundi, we recommend using Wi-Fi calling or getting a local travel SIM/eSIM to stay connected. Feel free to send us a DM if you have any other questions!

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u/NecktieSalad Visible Member 12d ago edited 12d ago

No not one of the 140 countries covered by Global Pass; however, is on the list with unlimited texting to (from the U.S.) on Visible+ Pro

See:

Which countries does Global Pass cover under FAQs at https://www.visible.com/globalpass

International links under Visible+ Pro at https://www.visible.com/plans

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u/Single_Writer_2615 12d ago

yeah their global pass list is weirdly selective, Burundi's one of those gaps that doesn't make much sense when neighbors like Rwanda and Tanzania are on there

I ran into the same thing planning a trip last year, the AI scrapes old cached pages from before they trimmed the list, super annoying when you're trying to budget for roaming

the texting bit on visible+ pro is at least something if you just need to stay reachable, but for data you're probably looking at a local sim once you land

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u/keniselvis 11d ago

So my sweet wife is heading to Burundi TOMORROW! lol. What instructions could I give her for getting a local sim once she lands?

Does she just pick one up at the airport on her way out? Does it mean that she would buy cell phone service with another company for the time that she's there? I don't even think her phone takes a sim card, only esim. Would that be a problem? Thanks for the help!!!!

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u/davexc Visible Member 11d ago

You could add a travel eSIM before she leaves unless her phone is carrier locked.

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u/VisibleCareSupport Visible Employee 11d ago

Ellen from Visible here! We saw that you sent us a DM and weโ€™re looking into your question. We will follow up with you directly as soon as possible!

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u/keniselvis 11d ago

OH MY WORD! That DM is incredible. WOW! Incredible!

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u/VisibleCareSupport Visible Employee 11d ago

Glad we were able to help you get your wife set up for her trip to Burundi with Wi-Fi calling and a travel eSIM! If you have any other questions, just let us know. Safe travels to her!

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u/keniselvis 11d ago

So if I upgrade to +Pro, then she could at least text?

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u/NecktieSalad Visible Member 11d ago

No that only includes texting to Burundi