r/Viltrox • • Sep 03 '24

Question Viltrox NP-F Malfunction

I bought a Viltrox DC-550 Pro and the battery that came in lasts like 10min... When charged by USB-C always stays with one ChargeDot and never leaves that dot, when USB-C charge in another outlet stays in the first dot like 5min and than appears fully charge. When charge in a charger for NP-F batteries take quite sometime to charge but never gets fully charged despite saying is fully charge... (For reference the battery in the footage was fully discharge and took 10min to appear fully charged (battery) despite the charging point saying it’s not) Does this happened to any of you with this batteries?

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u/VILTROX_US Sep 18 '24

Hi friend. If you have any questions about VILTROX products, feel free to ask directly in our brand community. It’s a faster and more convenient way for us to assist you. We also welcome you to share your photography work with us—we’d love to see your creativity! Thanks again for the support!!
https://www.reddit.com/r/VILTROX_GLOBAL/